Colocation|Cloud|Dedicated Servers|Web Hosting
1-855-HDC-DATA (432-3282)

Privacy Policy

Effective Date: January 1, 2023

Halton Data Centre Inc. ("HDC," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal data when you use our cloud and colocation services, visit our website, or interact with us.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, company name, billing information, and any other details provided when registering for services.

b. Technical and Usage Data

IP addresses, browser type, device information, operating system, and access logs when visiting our website or using our services. Traffic and network usage statistics related to colocation and cloud service performance.

c. Customer Content

Any data stored, transmitted, or processed using HDC services. HDC does not access customer content unless required for security, maintenance, or legal compliance.

d. Cookies and Tracking Technologies

We use Google Analytics and Google Ads to understand how this site is used and whether our advertising is working. No analytics or advertising cookie is set until you accept them. When you first visit, a banner asks you to choose, and until you do, Google's tags run in a cookieless mode that stores nothing on your device.

If you decline, that stays declined — the tags continue in cookieless mode and nothing is written to your device. If you accept and later change your mind, clear this site's data in your browser and the banner will ask again. You can also manage cookies in your browser settings at any time.

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide, operate, and manage cloud and colocation services.
  • Billing and Payments: To process payments and manage accounts.
  • Security and Compliance: To protect against fraud, unauthorized access, and security threats.
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide technical support.
  • Legal Obligations: To comply with legal and regulatory requirements.
  • Marketing and Communications: To send service updates, promotional offers, and relevant business communications (opt-out available).

3. Data Sharing and Disclosure

We do not sell, trade, or rent personal data. However, we may share data under the following conditions:

  • Service Providers: Third-party vendors assisting with payment processing, security, and infrastructure maintenance.
  • Legal and Regulatory Compliance: When required by law, court orders, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, customer data may be transferred to the new entity.
  • Security and Fraud Prevention: To protect against cybersecurity threats and fraudulent activities.

4. Data Retention

We retain personal data only as long as necessary for business and legal purposes. Data may be retained for compliance with tax, legal, and contractual obligations.

5. Data Security

We implement industry-standard security measures to protect data from unauthorized access, loss, misuse, or disclosure. Security practices include encryption, firewalls, access controls, and regular audits. However, no system can be 100% secure, and clients are responsible for implementing additional security measures where necessary.

6. Your Rights and Choices

Depending on applicable data protection laws, users may have the right to:

  • Access, correct, or delete their personal data.
  • Object to or restrict data processing.
  • Withdraw consent for marketing communications.
  • Request data portability.
  • Lodge complaints with regulatory authorities regarding data handling.

To exercise your rights, contact us at [email protected].

7. Third-Party Services and Links

Our website and services may contain links to third-party platforms. HDC is not responsible for the privacy practices or content of third-party services.

8. International Data Transfers

Customer data may be stored or processed in jurisdictions with different data protection laws. HDC ensures adequate safeguards when transferring data internationally.

9. Policy Updates

HDC may update this Privacy Policy periodically. The latest version will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

10. Contact Information

For questions or concerns about this Privacy Policy, contact us at:

Halton Data Centre Inc.
8250 Lawson Road
Milton, ON, Canada L9T 5C6
1-855-HDC-DATA (1-855-432-3282) · 1-289-429-0195
[email protected]